Live sustainably with our eco friendly range | Free shipping for all orders over $150 

New Ceramics!

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T&C

Returns & Refund; 

We're happy to accept returns for any manufacture's defects within 14 days of your purchase. You may either exchange your item for another of the same value. 

You must contact us within 14 days of your purchase if your item was missing, has major cosmetic damage, or has any defects in unused condition with the proof of photos, and purchase. We request you to send the faulty item back to us for investigation, repair, exchange or a refund. We are unable to refund or exchange without the returned item.

We do not give refunds or accept returns of the products except for the manufacturer's defects on the products. We are not obligated to exchange due to change of mind or misunderstanding of the measurements. We will NOT refund the credit card payment fees of 3% / Laybuy merchant process fees of 6% + Shopify order process fees of the order total value if customers change mind and would like to cancel orders.  In some cases, we offer an exchange of the products or refund in store credit based on returning of the products in unused and resellable condition. All shipping fees are being paid by a customer, as well as the initial shipping fee is being deducted from the refund. 

Refund can only given by the same method of the original purchase and to the original purchaser. Refund can not be given to a third party. (Ie; gift receivers) And we must let the original purchaser know returns or refund by any reason.