Due to high demand, we only provide them to our water bottle customers only on a request basis. If you have Bento Ninja brand water bottles that require a new lid, please contact me with the photo of the bottle to request. 1 lid per bottle please. We do not send spare straws for straw lids for repeat customers or when purchased with bottles unless requested.
* We do not offer replacements or refunds for any cosmetic damage after use. Ie; if you drop the bottle and broke the lid, paint peeling off, dented the bottle, or any leak after using for a while. We're also not responsible for chewed up straw lids.
*Spout lid has a little silicone ring under the cap. We recommend to wash it regularly. It can come off while using or washing. Please be careful not to lose the ring. We have replacement rings if needed. We do not send replacements for free once it's been used. * Please cut the straw to the length you need. We don't know which size water bottle it is for, so we often send the longest straw as a default.
We offer return/exchange/refund on factory defects only.
Awesome product. Just as described. Works realky well. Fabulous business to work with!
R
Ryton Horn (Auckland, NZ)
Good lids
Great seal on the lids, just one issue is the little seal inside mouthpiece can come loose. Its easy to fix by just pressing it into the cap firmly, after doing that its not come out again.
j
jody grasby (Auckland, NZ)
Replacement lids
It's so good to be able to buy replacement lids instead of having to replace the whole bottle. And delivery was super quick!
T
Tammy Dodgshun (Christchurch, NZ)
Great sturdy lids
I’m very happy with these replacement lids. They are sturdy & durable and the carry strap is very handy. Plus it’s great to have the option to replace them without having to buy a whole new drink bottle!
J
Jessie Morkane (Auckland, NZ)
Arrived so fast!
Ordered on a Thursday around lunch and it was at my doorstep the following morning! So great to get another lid so fast after my last one broke. (I do live in Christchurch)
Awesome product. Just as described. Works realky well. Fabulous business to work with!
R
Ryton Horn (Auckland, NZ)
Good lids
Great seal on the lids, just one issue is the little seal inside mouthpiece can come loose. Its easy to fix by just pressing it into the cap firmly, after doing that its not come out again.
j
jody grasby (Auckland, NZ)
Replacement lids
It's so good to be able to buy replacement lids instead of having to replace the whole bottle. And delivery was super quick!
T
Tammy Dodgshun (Christchurch, NZ)
Great sturdy lids
I’m very happy with these replacement lids. They are sturdy & durable and the carry strap is very handy. Plus it’s great to have the option to replace them without having to buy a whole new drink bottle!
J
Jessie Morkane (Auckland, NZ)
Arrived so fast!
Ordered on a Thursday around lunch and it was at my doorstep the following morning! So great to get another lid so fast after my last one broke. (I do live in Christchurch)
