Absolutely love these, which is why this is the third lot I’ve bought, best replacement for my dying plastic pegs. Even in our Taranaki winds they hold the line! Love, love love them!
FAQs
Shipping costs are depending on size and weight. Tracked and signature required. Rural surcharge is $5 extra. Please check the box at the cart.
Size | Shipping cost |
Small items (ie; 1 bag of pegs, or sporks) | $5.00 |
Med weight items (ie; 2-4 bags of pegs) | $6.00 |
Standard weight items (ie; 1 x Lunchbox, + pegs) | $7.50 |
Large items (ie; Peg hangers, over 2 water bottles) | $10.00 |
Extra large items (ie; Round 30 peg sock hangers + ) | $12.50 |
Over $150 | Free |
* Currently we do NOT ship outside of New Zealand.
ESTIMATED DELIVERY;
ZONE | TARGET | RURAL |
Canterbury | 2-3 WORKING DAYS | + 1-2 WORKING DAYS |
South Island | 2-4 WORKING DAYS | + 1-2 WORKING DAYS |
North Island | 3-7 WORKING DAYS | + 1-2 WORKING DAYS |
* Friday orders can only be shipped on Monday.
Warranty and repairs;
We offer one year warranty for any manufacturer's defects on Bento Ninja Lunchbox System. Plus we will repair any broken clip parts at your shipping expense for life! No more throw away broken lunchboxes. We can also try repairing bent & misshapen (shouldn't happen from general usage) lunchboxes at your shipping expense.
Our policy lasts for 1year. If 1year have gone by since your purchase, unfortunately we can’t offer you a repair at our shipping expense, however we offer free repair for life where we can at your shipping expense.
To be eligible for a repair, your item must be used under general use and not mistreated.
We do not offer a repair or return, exchange on items other than Bento Ninja Lunchbox System. (Snack&Dip, spork, etc.. are not included)
You will be responsible for paying for your own shipping costs for a repair after 1year from the purchase of your item. Shipping cost will be charged on your chosen method of payment.
What's the plastic looking bag on my 'Tea Infuser' ' Soap Tray' 'Sample Peg Pack'?
- It's home compostable true cellulose bags and cellulose tapes.
How to clean Bento Ninja (all lunchboxes and accessories);
You can simply put them in the top rack of the dishwasher or use non-abrasive sponges and warm water to wash. Please do not scrub the vinyl decal if you have it on.
Do not use abrasive sponges, scouring sponges or jif.
Bank Deposit
Bento Ninja is happy to accept your order by Bank Deposit into the following account;
Bento Ninja Limited
38-9022-0893111-00
Please write your order name and order number as reference.
Items will be dispatched once the payment clears.
Thank You for shopping at Bento Ninja :)